Help Center

Search or browse through the topics below to find answers.

GeoTrust


What should I do if my company is not the registered owner of the domain?

This would only be a concern if you are trying to purchase a True BusinessID or Wildcard SSL certifi ...

If we change our IP address do we have to get a new SSL certificate?

No. The SSL session is bound to an IP address, but not a specific one. If you change your IP you don ...

What is the encryption strength of GeoTrust certificates?

All GeoTrust SSL certificates now support up to 256-bit encryption. That means that if the user’s br ...

If I install a GeoTrust SSL certificate, will users of my site have to install anything on their end?

GeoTrust’s root certificates come pre-installed on 99% of all web browsers in use today. So, unless ...

What is a dynamic Site Seal? Do I need one?

A dynamic site seal is a security icon graphic for you to display on your site. This prominently dis ...

Can I renew my GeoTrust SSL certificate here even though I bought it somewhere else?

Sure, all you need is a Certificate Signing Request (CSR) to get started. Sometimes you can use the ...

An ISP hosts my site. Can I still purchase and use a GeoTrust SSL certificate on my site?

In most cases, yes. Your hosting company should be able to help you generate your CSR and upload you ...

If I decide to change ISP’s, can I move my certificate with me?

Yes. Every GeoTrust SSL certificate issued comes with free re-issues and replacements for the life o ...

How much is the renewal price?

Currently our renewal prices are the same as our new SSL certificate prices. So, if the new price of ...

How can you sell SSL certificates for less than GeoTrust sells them?

There’s really no magic to it. With our direct relationship with GeoTrust we're able to buy large bl ...

All Categories